Another Qatar football debacle 7, February 2013Posted by thegulfblog.com in Qatar.
Tags: 2022 organisation, 2022 Qatar, Football Qatar, Qatar, Qatar 2022, Qatar World Cup, Spain, Sports Qatar, uruguay
When the World and twice-running European football champions are in town and playing the Copa América Champions, it would be rude not to go along and watch teams stuffed with the world’s best players. As much as I was looking forward to last night’s showpiece there was always a certain cynical reticence expecting the organisation around the event to be a mess.
It has been years since I saw England-Brazil in Doha, which was a disaster of planning including giving every fan in the stadium hard glow sticks to wave around in the dark, which soon became a rain of missiles pelting the front rows (who’d have thought?). Still, since Qatar has won the right to host the 2022 World Cup it must surely have learned how to organise one match by now…
There’s not a whole lot the 2022 folks can do about the traffic. But the fact remains that for 5k around the stadium the traffic was a complete disaster with a 15 minute journey to the Aspire complex (stadium area) taking over an hour. I don’t expect a subway system to be installed overnight but how about a park and ride system from key points in Doha? How about traffic police monitoring the road and stopping the hard-shoulder becoming the fast lane? How about advertising a few bus services? How about doing anything whatsoever aside from just ignoring the problem?
Entrance to stadium
‘Take your seats by 20:00’ the ticket said for the 21:00 kick-off. Sound advice but had anyone passed this nugget of information on to anyone working at the stadium? Walking around the stadium more or less each gate had long queues of people trying to get in as early as 19:30 (and doubtless before). My particular queue was a special one at somewhere around 200 metres long. I started queuing before 20:00 and didn’t get into the stadium until around 21:25, 25 minutes after kick-off and after the first goal.
I simply cannot fathom how they messed this up so badly leaving thousands of fans outside in interminably slow queues to miss the kickoff. You have x amounts of tickets sold and x amounts of seats (let’s leave the 2011 Asian Cup final debacle to one side for the moment) and the staff presumably know kick-off time. From there it is surely a fairly straight-forward formula?
I just can’t understand why all the major leagues in the world can manage this process on a weekly basis – checking tickets, checking security, etc – often for much larger crowds and yet Qatari authorities can’t manage this once every year.
Do they not realise they can’t actually organise a football match effectively yet? Surely they have an inkling in which case why not get Man Utd or Bayern Munich to show them how it is done – the teams are here often enough, get the ground staff too.
Adding to the rancour in the long-suffering queues was the usual issue of people pushing in left, right and centre with Qatar staff replete with red glowing batons standing around, having a chat doing – precisely literally – nothing.
By the time we got to the gate they weren’t even checking tickets and were just waving people in: lessons not learnt, it seems.
I arrived looking for a quick bite to eat before getting into the stadium; how foolish of me not to factor in the necessary waiting time (half an hour or more at a guess; I didn’t bother).
The trestle tables setup for the drinks were exactly like I remember from my school sports day complete with paper tickets for ‘water’, ‘drink’ and so on; a system they had abandoned. The people serving had no system (I serve, you do cash, etc) but it was just a free-for-all and – obviously – the person I dealt with couldn’t add up, stuffing the wrong amount of money into a torn cardboard box as the cash register.
Again, I just can’t understand the utter amateurism of this whole affair. Why not get a proper catering company in to do the job? Why not think a bit differently and have shawarma and karak stands dotted around instead of a couple inside the tents? I could have organised that myself in half an hour.
I am sure some things went right. They paid $4m to get Spain; well done. But I was far from alone in being utterly demoralised by this farce. I simply have no comprehension as to why Qatar continually spurns these opportunities to show that it can run a successful and largely trouble-free football match. Doubtless these things will be sorted by 2022 – though I said exactly the same thing two years ago – for at some stage someone will get around to experiencing a match in Qatar as a normal fan and not a VVIP…
Incidentally, I can’t describe the contempt that I have for the Goebbels-esque reporting from an Al Jazeera correspondent gushing at the organisation; what a shamefully bad snippet of journalism.